WhatsApp enquiries, answered and recorded
The assistant replies in the customer's language, asks what they need and saves the lead. The team can take over any conversation in one tap.
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Less manual work. Better workflows.
We build practical automation around customer enquiries, internal processes, lead handling and everyday business operations.
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Capabilities
WhatsApp Automation
Replies, confirmations and updates sent from your business WhatsApp number.
AI Assistants
Assistants that answer customer questions in Arabic and English from your own information.
Customer Enquiry Automation
First replies, qualifying questions and hand-over to a person when it is needed.
Workflow Automation
Repetitive steps between systems handled automatically, with a record of each one.
Lead Qualification
Name, need, budget and timing captured in the conversation and saved to the lead.
Enquiry Routing
Each enquiry sent to the right person or team based on what it is about.
Internal Knowledge Tools
Staff ask about policies, products and procedures and get answers from your documents.
Reminders & Follow-Up
Follow-ups scheduled from the conversation and chased on time.
Task Creation
Tasks created for your team from enquiries, forms and messages.
CRM Integration
Every automated conversation saved to the client record.
Shared Inbox Workflows
One inbox for the team, with assignment, notes and one-tap takeover from the assistant.
Reporting & Analytics
Response times, volumes and what customers ask for, week by week.
Selected work
Octto Assistant
OcttoApps' WhatsApp assistant for businesses in Qatar: Arabic and English replies, lead qualification, meeting booking and a shared inbox for the team.
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