Our WhatsApp AI enquiry workflow
A WhatsApp AI workflow designed to bring enquiries into one shared inbox, support bilingual replies and keep the team in control.
OcttoApps has been putting its own WhatsApp AI enquiry workflow through real scenarios. Messages can land in a shared inbox, where the platform is designed to reply in the customer's language, qualify the enquiry and support meeting booking. A member of the team can take over a conversation in one tap.
Sending stays behind explicit controls: live sends are switched on deliberately, every message the AI sends is logged, and one switch turns AI replies off across the whole number while people keep the inbox.
The platform is built for businesses in Qatar and the Gulf that want a more structured WhatsApp workflow without losing control of what is said.
- Replies in the customer's language
- Every message logged
- Enquiries qualified and recorded
- Human takeover in one tap
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Technology built around the way your business actually works.
